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Home > Home Loan > Bank of Baroda Home Loan > Bank of Baroda Home Loan Customer Support | 24/7 Helpline & Assistance

Bank of Baroda Home Loan Customer Support | 24/7 Helpline & Assistance

February 17, 2025
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Facing challenges with your Bank of Baroda home loan? Whether it’s understanding loan terms, EMI calculations, or resolving issues, our dedicated 24/7 customer support is here to assist you every step of the way.

Navigating the complexities of a home loan can be daunting, but with Bank of Baroda‘s robust customer support, help is just a call or click away.

This comprehensive guide provides you with all the essential contact information and steps to ensure your home loan experience is smooth and hassle-free.

Bank of Baroda Home Loan Customer Care Details

Bank of Baroda offers various ways to contact their customer care team for home loan-related support. Whether you prefer to call, text, or visit, you can reach them easily.

Bank of Baroda provides multiple channels for customer care service, including phone, online, and physical letters.

Phone:

  • Toll-free numbers for queries, feedback, and complaints: 1800 258 44 55 / 1800 102 4455.
  • NRI customers from overseas: +91 79 49044100.
  • NRI customers from India: 1800 258 44 55 / 1800 102 4455.
  • Operational guideline queries: 022-6884-3916 (10 AM to 5 PM IST).

Online:

  • Online Complaint Management System for submitting complaints, suggestions, feedback, and tracking existing complaints.

Address:

  • For written correspondence: Baroda Corporate Centre, Plot No. C-26, Block G, Bandra Kurla Complex, Bandra (East), Mumbai 400051.

Grievance Redressal:

  • Level 1: Branch Manager or online complaint form.
  • Level 2: Escalate to Regional Level with Tracker ID.
  • Level 3: Escalate to Zonal Level with Tracker ID.
  • Level 4: Escalate to Principal Nodal Officer with Unique Tracker ID:
    • Mr Pankaj Mittal, Bank of Baroda, Head Office, Baroda Bhavan, R C Dutt Road, Alkapuri, BARODA – 390007, (Gujarat) India.
    • (0265) 2316792.
    • cs.ho@bankofbaroda.com.

Source of Information: Bank of Baroda Home Loan Customer Care – 24×7 Toll-Free Number

Contact MethodDetails
Email IDcs.ho@bankofbaroda.com 
Phone Number(0265) 2316792
Text Message (Missed Call)8468001111 (Balance Inquiry)

8468001122 (Mini Statement)

7799022129 (Toll-Free Number of Central Registry for CKYC ID)
Official AddressBank of Baroda-Head Office
Principal Nodal Officer (General Manager)
Baroda Bhawan
7th Floor, R.C Dutt Road
Vadodara- 390007 (Gujarat)
WebsiteBaroda Home Loan

Bank of Baroda’s Grievance Redressal Process

Bank of Baroda has a clear and simple process for helping customers with complaints. If you have any issues, you can get them resolved in a few steps.

  1. First Step: Visit your nearest Bank of Baroda branch and speak to the branch manager. They will try to resolve your issue immediately.
  2. Second Step: If the problem is not fixed, you can take it to the regional office. Make sure to use the unique ID you received when you first reported the issue.
  3. Third Step: If you still need help, escalate the matter to the zonal office using the same unique ID.
  4. Final Step: If the issue is not resolved at the zonal level, contact the Principal Nodal Officer. You can reach them by email, phone, or by visiting the head office.

Conclusion

Getting help with your home loan is simple with the Bank of Baroda. The Bank of Baroda home loan customer care number is available 24/7 to assist you with any questions or concerns.

Already have a home loan with the Bank of Baroda or another lender? Great! But are you getting the best deal? Credit Dharma can help optimize your existing loan. Our free loan assessment compares your current terms with market offerings, potentially uncovering opportunities to lower your EMIs or reduce overall interest.

Frequently Asked Questions [FAQs]

What are the benefits of choosing a Bank of Baroda home loan?


Bank of Baroda home loans offer low interest rates, low processing charges, higher loan amounts, free credit cards, longer tenures, and easy top-up loans.

How can I contact the Bank of Baroda for home loan queries?


You can reach Bank of Baroda by calling their toll-free number 1800 5700 or 1800 5000, available 24/7.

What should I do if I face issues with my home loan?


You can contact the Bank of Baroda customer care number or visit the nearest branch to speak with a representative.

Can I register a complaint about my home loan online?


Yes, you can file a complaint using Bank of Baroda’s online grievance management system available on their website.

Is the customer care number available 24/7?


Yes, the Bank of Baroda home loan customer care number is available 24/7 for all your inquiries and support needs.

How can I check my Bank of Baroda home loan status?

To check your home loan status, you can contact the customer care numbers mentioned above or visit the nearest Bank of Baroda branch.

What documents are required for a Bank of Baroda home loan application?


Generally, you’ll need identity proof, address proof, income proof, property documents, and bank statements. Specific requirements may vary, so it’s advisable to consult the bank directly.

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