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When managing your home loan, having reliable support is crucial. HDFC home loan customer care provides comprehensive assistance to ensure your experience is smooth and hassle-free. Whether you need help with loan applications, repayment options, or resolving issues, the customer care team is there to assist you.
HDFC Home Loan Customer Care
| Category | Contact Information |
|---|---|
| Toll Free Number | 1800 2100 018 |
| SMS | Send SMS ‘HDFCHOME’ to 56767 |
| Requests/ Queries | Fill the Queries Form |
| Track Your Request | Tracking Form |
| Grievance Redressal | Write to HDFC |
HDFC Home Loan City Wise Customer Care Numbers
| Cities | Helpline Numbers |
|---|---|
| Ahmedabad | 079-64807999 |
| Aurangabad | 0240-6480799 |
| Bengaluru | 080-64807999 |
| Bhopal | 0172-6480799 |
| Bhubaneswar | 033-64807999 |
| Chandigarh | 0172-6480799 |
| Chennai | 044-64807999 |
| Coimbatore | 044-64807999 |
| Dehradun | 011-64807999 |
| Guwahati | 033-64807999 |
| Hyderabad | 040-64807999 |
| Indore | 0172-6480799 |
| Jaipur | 022-64807999 |
| Kanpur | 011-64807999 |
| Kochi | 0484-6480799 |
| Kolkata | 033-64807999 |
| Lucknow | 011-64807999 |
| Ludhiana | 0172-6480799 |
| Madurai | 044-64807999 |
| Mumbai (Home Loans) | 022-64807999 |
| Mysuru | 080-64807999 |
| Nagpur | 020-64807999 |
| Nashik | 020-64807999 |
| New Delhi | 011-64807999 |
| Patna | 033-64807999 |
| Pune | 020-64807999 |
| Raipur | 0172-6480799 |
| Rajkot | 079-64807999 |
| Trivandrum | 0484-6480799 |
| Vadodara | 079-64807999 |
| Vijayawada | 040-64807999 |
| Vishakhapatnam | 040-64807999 |
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HDFC Home Loan Digital Grievance Redressal
| Category | Contact Information |
|---|---|
| Grievance Redressal Officer | Ms. Shalini Tandon |
| Address | Grievance Redressal Cell, HDFC Bank Limited, 1st Floor, Empire Plaza – 1, Lal Bahadur Shastri Marg, Chandan Nagar, Vikroli West, Mumbai – 400083. |
| Contact Number | 1800 266 4060 |
| EMAIL ID | grievance.redressaldl@hdfcbank.com |
| Timings | Monday – Saturday 9:30 AM – 5:30 PM |
Grievance Redressal Escalation Matrix
| Details | Contact Person | Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care / Client Servicing | Mr. Mehernosh Dhamodiwala | HDFC Bank Ltd., Empire Plaza – I, 1st Floor, LBS Marg, Chandan Nagar, Vikhroli (West), Mumbai – 400083 | For Indians: 18001600 / 18002600 For NRI: +91-022-61606160 | dphelp@hdfcbank.com | 8:30 AM – 5:30 PM |
| Head of Customer Care / Client Servicing | Mr. C Ajay | Grievance Redressal Cell, HDFC Bank Limited, 1st Floor, Empire Plaza – 1, Lal Bahadur Shastri Marg, Chandan Nagar, Vikhroli West, Mumbai – 400083 | 1800 266 4060 | grievance.redressal@hdfcbank.com | 8:30 AM – 5:30 PM |
| Compliance Officer | Mr. Paresh Soni | HDFC Bank Ltd., Trade World “A” Wing, 2nd Floor, Kamala Mills, Senapati Bapat Marg, Lower Parel, Mumbai – 400013 | +91-022-68555555 | paresh.soni@hdfcbank.com | 9:30 AM – 5:30 PM |
| CEO | Mr. Shashidhar Jagdishan | HDFC Bank House, Senapati Bapat Marg, Lower Parel, Mumbai – 400013 | +91-022-66521512 | managingdirector@hdfcbank.com | 9:30 AM – 5:30 PM |
- If your complaint is not addressed to your satisfaction, you may escalate it to:
- Ensure to quote your Complaint Reference Number while raising the complaint on Depository/SEBI SCORES portal.
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Conclusion
Looking for comprehensive home loan support? At Credit Dharma, we assist you every step of the way, from choosing the right loan to managing it efficiently until you fully repay it. Our dedicated team helps you throughout your home loan journey, ensuring a smooth and hassle-free experience.
Frequently Asked Questions
To speak directly to an HDFC customer care executive, dial the helpline number 1800 2100 018 and follow the IVR prompts to reach the option for speaking to a representative.
For general queries, you can write to grievance.redressaldl@hdfcbank.com. Ensure you include your account details, such as customer ID or loan/reference number, along with your query for faster resolution. Do not share sensitive information like PIN or passwords over email.
The HDFC customer care number for Bangalore is 080-64807999. This number is available for city-specific queries during working hours.
For HDFC loan-related queries, you can contact their 24×7 toll-free customer care number at 1800 2100 018. This helpline supports a wide range of loan products, including home loans, personal loans, and car loans.
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